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Instapass User Guide
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Featured Questions
Top tips for adding documents to Instapass
How to reset your Instapass password
All questions
AML Tier 2
AML Tier 3 & 4
AML Tiers
How Long Does Address Verification Take?
How Long Does ID Verification Take?
How Long Does KYC Take?
How to connect your Radix and Ethereum wallet addresses to your Instapass account
How to setup Instapass 2FA
How to verify your Instapass account with Customer Support
How to verify your identity in Instapass?
How to verify your residential address in Instapass
Identity document not accepted/working
Is Instapass secure?
Proof of address document not working
Selfie/Liveness check not working
What Documents Are Accepted for AML Tier Applications?
What is a PEP?
Which countries are not accepted by Instapass?
Why Do I Need to Declare if I am a PEP or not?
Why Do I Need to Upload Additional Documents?
Why does my identity document not appear on the drop down list?
Why does my proof of address document not appear on the list?