Why does my proof of address document not appear on the dropdown list?

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Why does my proof of address document not appear on the dropdown list?

Depending on your country of residence, the following documents can be accepted as proof of residential address:

  • Utility bill from a reputable company
  • Bank statement
  • Credit card statement
  • Property lease agreement from a regulated entity (only if this is the property lived in, or with a regulated entity for a car)
  • Tax return (only if address is pre-printed on the return. Correspondence from IRS or HMRC also acceptable)
  • Council bill
  • Superannuation statement
  • Landline phone bill
  • US social security card
  • Social security card

Please note that your proof of address document must be dated within the last 120 days.

Unfortunately, if the document type you are looking for does not appear on the dropdown list, it will not be accepted and you will be unable to create an Instapass ID. If you are looking to exchange your EXRD for XRD, you could alternatively try using an exchange which has XRD and eXRD available to both purchase and sell.