As part of your ID verification, Jumio will conduct a “liveness” check, this is a biometric scan which will use your webcam or phone camera to check your face against your photo ID.
Step 1: Click “Start” when you are ready. To make sure the liveness check is successful, please ensure the following:
Step 2: The system will then check the image quality and biometrics, this may take a moment. If a problem is flagged immediately, you will be given the option to try again. If a problem persists after 3 attempts, please contact firstname.lastname@example.org.
Step 3: Once the check has been completed you will be redirected back to Instapass. You will be able to see the status of your identity verification on the right-hand side of the screen. It may take some time to process your identity, so please do not be alarmed if it isn’t verified immediately.
If a problem persists after trying again, please contact email@example.com, so we can assist you.